Returns & Exchanges
At Sweetie Nail Supply, we want you to be completely satisfied with your professional nail products. If you are not happy with your purchase, we accept returns on unused and unopened items within 30 days of delivery.
Initiate Your Request
Contact our support team with your order number and a list of the items you wish to return to receive a Return Authorization number.
Prepare the Package
Carefully pack the unused nail supplies in their original packaging to ensure they are protected from damage during transit.
Ship the Items
Affix the provided return shipping label to your package and drop it off at any authorized carrier location.
Receive Your Refund
Once our warehouse inspects the returned goods, we will process your refund to the original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing